Terms of Service

Overview

Vision Rescue, LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc.

Section 1 · Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 · General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

Section 3 · Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Section 4 · Modifications to the service and prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 · Products or services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 · Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Section 7 · Optional tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

Section 8 · Third-party links

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. Please review carefully the third-party’s policies and practices before you engage in any transaction.

Section 9 · User comments, feedback, and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right, and will not contain any libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

Section 10 · Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 · Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law.

Section 12 · Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 · Disclaimer of warranties; limitation of liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall Vision Rescue, LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service, even if advised of their possibility. In jurisdictions that do not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Section 14 · Indemnification

You agree to indemnify, defend, and hold harmless Vision Rescue, LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 15 · Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 · Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 17 · Entire agreement

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Section 18 · Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

Section 19 · Changes to terms of service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 20 · Contact information

Questions about the Terms of Service should be sent to us at:

Email

support@visionrescue.com

Phone

844-202-5176

Mailing address

Vision Rescue, LLC
1200 S Rogers Circle #16
Boca Raton, FL 33487

Section 21 · Doctor affiliate program

Vision Rescue, LLC operates a fulfillment and marketing platform to support independent eye care professionals. Customers may arrive at this site via a referral code, direct link, or communication (e.g., email, text) from their eye doctor.

If a purchase is made using a doctor’s referral code or link, the referring doctor may receive a fixed marketing and fulfillment fee equal to 15% of the net revenue from the transaction.

This fee:

• Is not related to any clinical service, prescription writing, or referral volume.
• Does not involve or require any exchange of protected health information (PHI).
• Is structured in compliance with FTC marketing guidelines and does not conflict with federal anti-kickback statutes.

This is strictly a marketing support arrangement, optional for all parties, and patients may purchase without using a referral.

Section 22 · SMS and mobile messaging terms

Program description

Vision Rescue (“we,” “us,” or “our”) provides the GetWell messaging program (the “Program”), a mobile messaging service enabling patients to receive SMS messages from their healthcare provider with links to over-the-counter eye care products. Messages may also include treatment reminders or re-order prompts as directed by the participating provider.

Opt-out procedure

You may opt out of the Program at any time by replying “STOP” to any message. Upon receipt of your STOP request, we will confirm your unsubscription by SMS. You will not receive further messages unless you re-enroll through your provider.

Support instructions

For assistance with the Program, reply “HELP” to any message or email us at support@visionrescue.com.

Carrier disclaimers

Wireless carriers are not responsible for delayed or undelivered messages. Message and data rates may apply. Message frequency may vary depending on the provider’s configuration.

Privacy policy

Your participation in the Program is subject to our Privacy Policy.

SMS / MMS mobile message marketing terms and conditions

1. User consent

By enrolling in the Program via online forms or any opt-in method, you agree to receive autodialed or prerecorded SMS/MMS messages. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency may vary.

2. Opt-out protocol

To discontinue participation, text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. You may receive one final confirmation message. Altered formats will not be recognized. Verbal opt-outs are invalid.

3. Scope of messages

Messages may concern product marketing, promotions, checkout reminders, payment updates, and delivery notifications.

4. Frequency and charges

Messages are recurring and may vary in frequency. Standard message and data rates apply.

5. Customer support

Reply HELP or email orders@visionrescue.com for support. Email is not a valid opt-out method.

6. MMS limitations

If your device does not support MMS, the Program may default to SMS-only messaging.

7. Warranty disclaimer

Messages are provided “as-is.” We are not liable for delays, transmission failures, or carrier issues beyond our control.

8. Participation requirements

You must have a two-way SMS-capable device and active wireless service with a participating carrier.

9. Age restrictions

You must be at least 13 years old to use the Program. Users aged 13–18 must have parental or guardian consent.

10. Prohibited content

• Harassment or threats.
• Obscene, violent, or discriminatory content.
• Malware, pirated software, or viruses.
• Unlawful products or services.
• Protected health information (HIPAA/HITECH).
• Any content prohibited by law.

11. Dispute resolution

All disputes shall be resolved via binding arbitration in Boca Raton, FL under the AAA Commercial Rules. No class actions permitted. This clause survives termination.

12. Florida law compliance

Florida residents are presumed based on area code or shipping address. Responsive messages are not considered sales calls under Florida Statutes Section 501.

13. Miscellaneous

You warrant full authority to accept these Terms. Invalid provisions do not affect the remainder. Updates will be communicated and continued participation signifies acceptance. See full Messaging Terms and Messaging Privacy Policy.

Medical advice disclaimer

No medical advice provided.

The content on this Site is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare provider for diagnosis or treatment. Never delay or disregard medical advice due to website content.