Practice playbook
Get the Most Out of VisionRescue.com
Three places to point patients to VisionRescue.com, so orders on your prescriptions find their way back to your practice. Each one comes with copy you can use as is.
Sell the annual supply in the office first. These touchpoints are for the patients who leave without it and reorder later.
Recommended Touchpoints to Direct Patients
Your website, the prescription itself, and the checkout counter. Copy the text in the dashed boxes.
Your Practice Website
Add a button to your website’s main navigation and mobile menu, so patients can reorder from any page on your site.
Your Prescription Forms
Federal law requires releasing the contact lens prescription to the patient at the end of the fitting. Add this to your EHR print template or paper Rx slip.
Checkout Counter and Trial Cards
For patients who take home trial lenses or leave without a full year’s supply. Print it as a desk tent or a business card insert for the trial lens bag.
Check Two Things Before You Roll It Out
Orders are matched to your practice from the prescription, so the details on it need to line up with your account.
Clinic Details on the Prescription
Make sure your printed prescription template shows your clinic’s legal name, phone number and NPI clearly, so Vision Rescue’s prescription reader and verification team can match your practice quickly.
Your Practice Profile Matches
Sign in to visionrescuepro.com and check that your registered practice name, clinic address, phone and fax, and Stripe payout account match what appears on your prescription pad.
Not Activated Yet?
Orders can only be credited to an activated practice, and not after the sale. Activate before your patients reorder.
Already activated: sign in. See how contact lens orders route or why practices activate.
Shipping terms are those shown on visionrescue.com at checkout. Manufacturer rebates are subject to each manufacturer’s terms, and patients confirm their own eligibility. Prescription verification follows the FTC Contact Lens Rule.