RescueLink for practices
RescueLink Send patients the products you recommend.
RescueLink turns a recommendation in the exam lane into a personalized link the patient can act on. Your team builds a cart or picks a saved bundle, sends it by text or email, and the patient checks out on their phone with your office discount already applied.
A verbal recommendation becomes something patients can act on.
Instead of a handwritten note or a product name the patient tries to remember later, RescueLink sends a personalized link to the exact OTC products your office recommends, with images, names and a simple checkout path.
- Product images and names the patient can recognize
- Office pricing applied automatically, with no code to enter
- Vision Rescue fulfills and ships the order
The patient sees the products your office discussed and checks out on their phone.
How RescueLink fits a normal clinic day.
It is fast enough for the exam lane or the front desk, and it runs in the browser with nothing to install or connect.
Build a cart or bundle
Pick individual products, load a saved bundle or combine both for the patient in front of you.
Send by text or email
The personalized link goes straight to the patient, from the exam lane or the front desk.
Patient checks out
Your office discount is already applied, and Vision Rescue ships the order to the patient.
The practice earns
Eligible OTC orders and reorders sent through your practice link credit back to the practice.
Build the common plans once and send them all day.
Saved bundles make your most common recommendations repeatable for the whole team, so every patient gets the same routine your office uses.
- Bundles for dry eye, eyelid hygiene or supplements
- Any routine your practice uses often
- Send a bundle, single products or a mix of both
The doctor can build it, and staff can send it.
The patient queue splits the work, so the doctor can stay in the lane while the front desk handles the send.
- Build the cart in the exam lane and save it by patient name
- The front desk loads the pending cart and sends it by text or email
- If the patient buys in the office, schedule a reorder reminder for later
No setup fee, no subscription and no minimum.
RescueLink costs the practice nothing to start or keep, and the practice earns on eligible orders sent through its link.
Practice cost
No signup fee, no monthly fee and no minimum order volume to keep RescueLink active.
Participation fee
Paid on the net sale of eligible OTC orders and reorders sent through your practice link.
Average order
The average order placed through RescueLink.
It runs in the browser, with nothing to integrate.
RescueLink is a non-clinical product recommendation tool, so it stays out of your clinical systems and works in any office setup.
- No EMR integration and no connection to your patient database
- Does not store or transmit protected health information
- Patients may purchase wherever they choose
- Works with or without an in-office display
The Welcome Kit gives your team something physical to use.
The kit puts RescueLink and Vision Rescue in front of your staff, and our team can walk them through the first send.
- Office marketing materials
- Mouse pad and pen holder
- Wholesale catalog and vendor samples
Get RescueLink running in your practice.
Activate your practice with a free Vision Rescue Pro account, and our team can help set up RescueLink and walk staff through the first send.
- $0 signup, $0 monthly and $0 minimum
- Our team can walk staff through the first send
- Already activated: sign in
Talk with our team
A 15-minute call covers setup, saved bundles and how the participation fee works.
Or call 1-855-692-8024
Frequently asked questions
Does RescueLink need EMR integration?
No. RescueLink runs in the browser and does not need to connect to your EMR or patient database.
Does RescueLink store protected health information?
No. RescueLink is a non-clinical product recommendation tool. It does not store or transmit protected health information.
Can patients buy somewhere else?
Yes. Patients can purchase wherever they choose. RescueLink gives them a convenient path to buy the exact products your office discussed.
Can my team customize what gets sent?
Yes. Your team can send individual products, saved bundles or a mix of both.
What does RescueLink cost the practice?
Nothing to start or keep. There is no signup fee, no monthly fee and no minimum order volume to keep RescueLink active.
How does the practice earn from RescueLink?
The practice earns a 15% participation fee on the net sale of eligible OTC orders and reorders sent through your practice link. Participation is calculated on the net sale after discounts.
Who ships the order?
Vision Rescue fulfills and ships the order to the patient, with your office pricing already applied at checkout.
Do we need an in-office display to use RescueLink?
No. RescueLink works on its own, with or without an in-office display.
Start sending the products you recommend.
Activate your practice, then let our team help you build your first bundles and send your first cart. Questions: call 1-855-692-8024.
Program terms and fine print
RescueLink is a non-clinical product recommendation tool for licensed eyecare professionals. It does not store or transmit protected health information. Patients may purchase from any source they choose. Participation is calculated on the net sale after discounts and is paid on eligible orders sent through the practice link. Not tax or legal advice.